A coaching client relayed to me her boss’s latest sermon. On the one hand, this CEO was telling my client that she was his best executive. In his words she was, “the heart and soul of the operation.” Then, with no sense of contradiction, he offered, “You need to be more intimidating. People should fear you.” No kidding. Apparently managing an impossible workload with no resources isn’t enough, you should also be a jerk! As my client continued, she described his typical pep ta